Established 1992

	Mark H. Hayden 23227 Drywood Crossing Ct. Spring, Texas 77373-8142 Home: (317) 892-4516 Cellular: (317) 446-9300
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Now serving customers
In the north Houston Area

Mark-et al. Computers is now in your neighborhood!

23 years experience. To your door service. No sub-contractors.
Is your computer running slow? Do you hate your windows 8?
Are you paying for Norton or McAfee? Is your data backed up?
Do you need your own email or web site? Do you need Lessons?
Check out www.mark-etal.com or call us at (317) 446-9300
Nextdoor Special: Save $50 trip charge on your 1st visit
Forest Village, Northwood Pines, Villages of Northgate,
Park at Northgate, Northwood Pines, Memorial Park.

Fees

I sure need someone to come fix my machine "How much do you charge?"

I have been doing this since 1992, part time in the evenings and weekends and had more than 1250 clients in Indiana. In 2015 I moved to Spring Texas and will see how quickly the business grows from there. I have gradually increased my fees as knowledge, experience and gasoline prices have increased. I charge $50 for a trip charge to cover basic business expenses like car, gas, cell phone, etc. This is charged only once a month even if return trips occur.
For business systems the service fee is $60/hour as they tend to be more complex than home visits For home systems it is $40/hour plus any parts needed. Rounding to the nearest quarter hour from the time I arrive until the time I leave. No matter where you live. I know every call is important and nobody wants to be without their computer any longer than they must. I prioritize calls by importance and location, where businesses usually come first and dead machines take priority over updates. I not only clean and optimize your system but will also give you all the tools you need to keep it that way.
I will do my best to answer your questions over the phone if I can to save a service call and to get you up and running as quickly as possible. Realizing that it takes considerably longer to talk somebody through step by step of every screen needed to do a process. I may feel it is just quicker to make the service call than to try remedies over the phone.

Editorial comment: If for any reason you are not satisfied, I hope you will let me know what happened and how you would like it fixed. Although machines and programs will do as they like, I will always do everything possible to make your machine work to its best ability. Changes can always be made to the machine so it is the way you like it, and I will always do what I can to optimize your PC for its best performance.

Disclaimer

I never stop being amazed at how Microsoft and other companies can make so many programs and machines that seem to all work so well considering the millions of users and all the different ways PCs are used. You will probably not find any two machines set up the exact same way since it would be so hard to get agreement on the BEST way to do everything. All of my OPINIONS and repairs are based on my years of accumulated knowledge and experience and on what has worked the best on all other machines. Customers also give me feedback on good and bad effects to their machines as well. If you have comments or feedback, please feel free to contact me so I can learn from your experiences as well.

Call today for more information today (317)446-9300.

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